Patent · US10229386B2 · B2 · US
Product tags, systems, and methods for crowdsourcing and electronic article surveillance in retail inventory management
- (11) Publication number
- US10229386B2
- (21) Application number
- 15/059,401
- (22) Filing date
- 2016-03-03
- (30) Priority date
- 2016-03-03
- (43) Publication date
- 2019-03-12
- (45) Date of grant
- 2019-03-12
- (51) IPC
- G06Q 10/08; G08B 13/24
- (52) CPC
- G06Q Information and communication technology [ICT] specially adapted for administrative, commercial, financial, managerial or supervisory purposes; systems or methods specially adapted for administrative, commercial, financial, managerial or supervisory purposes, not otherwise provided for: 10/087, 10/0877
- G08B Signalling systems, e.g. personal calling systems; order telegraphs; alarm systems: 13/246, 13/2462, 13/2482
- (73) Assignee
- eBay Inc
- (72) Inventors
- Evan Patrick Thomas
- (54) Title
- Product tags, systems, and methods for crowdsourcing and electronic article surveillance in retail inventory management
- (57) Abstract
An inventory management system includes at least one hardware processor and an inventory management engine executing on the at least one hardware processor. The inventory management engine is configured to receive, from a mobile computing device of a consumer, product information associated with an article offered for sale in a retail establishment of a merchant, a product tag is attached to the article and includes a tag ID, the tag ID being a unique identifier assigned to the product tag. The inventory management engine also receives the tag ID from the mobile computing device, generates an online listing for the article in an online marketplace, the online listing including the product information, associates the tag ID with the online listing, determines that the merchant is associated with the article, and places the online listing for sale in the online marketplace on behalf of the merchant.
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Claims (20)
- An inventory management system comprising: at least one hardware processor configured to perform operations comprising; and receiving, from a mobile computing device of a consumer, product information associated with an article offered for sale in a retail establishment of a merchant, a product tag is attached to the article, the product tag including a tag identifier (ID), the tag ID being a unique identifier assigned to the product tag; receiving the tag ID from the mobile computing device of the consumer, the tag ID being read from the product tag; generating an online listing for the article in an online marketplace, the online listing including the product information; associating the tag ID with the online listing; determining that the merchant is associated with the article; and placing the online listing for sale in the online marketplace on behalf of the merchant based on receiving the product information and the tag ID from the mobile computing device of the consumer, the placing of the online listing making the online listing accessible to a plurality of consumers.
- The inventory management system of claim 1, further comprising: a client listing engine, executing on the mobile computing device, configured to perform operations comprising: receiving the product information associated with the article from the consumer; reading the tag ID from the product tag; and transmitting the product information and the tag ID to the inventory management engine.
- The inventory management system of claim 2, wherein the product tag includes a radio-frequency identification (RFID) tag configured with the tag ID, wherein reading the tag ID from the product tag includes reading the tag ID using an RFID reader on the mobile computing device.
- The inventory management system of claim 2, wherein the product tag includes a quick response (QR) code configured with the tag ID, wherein reading the tag ID from the product tag includes reading the QR code using a camera device of the mobile computing device.
- The inventory management system of claim 1, wherein the operations further comprise: receiving, from a point-of-sale (POS) device of the merchant, a message indicating an in-store sale of the article, the message including the tag ID read from the product tag by the POS device; identifying the online listing based on the tag ID from the message; and removing the online listing from sale on the online marketplace.
- The inventory management system of claim 1, wherein the operations further comprise: receiving, from the mobile computing device, geo-location information of the mobile computing device, wherein determining that the merchant is associated with the article includes identifying the merchant using geo-fencing based on the geo-location information of the mobile computing device.
- The management system of claim 1, wherein the operations further comprise: detecting absence of the article; and receiving an indication of absence of the article from the product sensor means; and transmitting the indication of absence to the inventory management engine, wherein the inventory management engine is further configured to perform operations comprising changing the state of the online listing based on the indication of absence.
- The inventory management system of claim 1, further comprising the product tag.
- The inventory management system of claim 1, wherein the product information and tag ID received from the mobile computing device is received from a site application running on the mobile device, wherein the site application is configured to provide shopping and searching capabilities to the consumer in addition to inventory management capabilities.
- A computer-implemented method of inventory management comprising: receiving, from a mobile computing device of a consumer, product information associated with an article offered for sale in a retail establishment of a merchant, a product tag is attached to the article, the product tag including a tag identifier (ID), the tag ID being a unique identifier assigned to the product tag; receiving the tag ID from the mobile computing device, the tag ID being read from the product tag; generating an online listing for the article in an online marketplace, the online listing including the product information; associating the tag ID with the online listing; determining that the merchant is associated with the article; and placing the online listing for sale in the online marketplace on behalf of the merchant, based on receiving the product information and the tag ID from the mobile computing device of the consumer, the placing of the online listing making the online listing accessible to a plurality of consumers.
- The computer-implemented method of claim 10, further comprising: receiving, by a client listings engine on the mobile computing device, the product information associated with the article from the consumer; and reading, by the client listings engine, the tag ID from the product tag.
- The computer-implemented method of claim 11, wherein the product tag includes a radio-frequency identification (REID) tag configured with the tag ID, the method further comprising reading the tag ID using an RFD reader on the mobile computing device.
- The computer-implemented method of claim 10, further comprising: receiving, from a point-of-sale (POS) device of the merchant, a message indicating an in-store sale of the article, the message including the tag ID read from the product tag by the POS device; identifying the online listing based on the tag ID from the message; and removing the online listing from sale on the online marketplace.
- The computer-implemented method of claim 10, further comprising: receiving, from the mobile computing device, geo-location information of the mobile computing device, wherein determining that the merchant is associated with the article includes identifying the merchant using geo-fencing based on the geo-location information of the mobile computing device.
- The computer-implemented method of claim 10, further comprising: receiving an indication of absence of the article from product sensor means for detecting absence of the article; and changing the state of the online listing based on the indication of absence.
- A non-transitory machine-readable medium storing processor-executable instructions which, when executed by one or more hardware processors of a machine, cause the one or more hardware processors to perform operations comprising: receiving, from a mobile computing device of a consumer, product information associated with an article offered for sale in a retail establishment of a merchant, a product tag is attached to the article, the product tag including a tag identifier (ID), the tag ID being a unique identifier assigned to the product tag; receiving the tag ID from the mobile computing device, the tag ID being read from the product tag; generating an online listing for the article in an online marketplace, the online listing including the product information; associating the tag ID with the online listing; determining that the merchant is associated with the article; and placing the online listing for sale in the online marketplace on behalf of the merchant, based on receiving the product information and the tag ID from the mobile computing device of the consumer, the placing of the online listing making the online listing accessible to a plurality of consumers.
- The machine-readable medium of claim 16, wherein the operations further comprise: receiving, from a point-of-sale (POS) device of the merchant, a message indicating an in-store sale of the article, the message including the tag ID read from the product tag by the POS device; identifying the online listing based on the tag ID from the message; and removing the online listing from sale on the online marketplace.
- The machine-readable medium of claim 17, wherein the product tag includes a quick response (OR) code configured with the tag ID, wherein the operations further comprise receiving the message including the tag ID read from the OR code using a camera device of the mobile computing device.
- The machine-readable medium of claim 16, wherein the operations further comprise: receiving geo-location information of the mobile computing device; identifying the merchant using geo-fencing based on the geo-location information of the mobile computing device; and associating the online listing with the merchant.
- The machine-readable medium of claim 16, the operations further comprising: receiving an indication of absence of the article from product sensor means for detecting absence of the article; and changing the state of the online listing based on the indication of absence.
Description
Embodiments of the present disclosure relate generally to retail inventory management and, more particularly, but not by way of limitation, to product tags, systems, and methods for crowdsourcing and electronic article surveillance in inventory management.
Traditional product sensors in electronic article surveillance (EAS) focus on security of retail merchandise within a retailer's “brick-and-mortar” stores. Various technologies exist that enable retailers or manufacturers to “tag” retail merchandise to help reduce occurrences of shoplifting, or to alert when incidents of shoplifting occur. For example, acousto-magnetic tags may be affixed to merchandise and may be activated and deactivated by the retailer. An activated tag may trigger a proximity alarm when a shoplifter carries the merchandise past the alarm (e.g., normally positioned at a storefront entrance).
The ubiquity of online e-commerce technology (e.g., online shopping) has enabled retailers to reach consumers much more broadly than possible with brick-and-mortar storefronts alone. However, most retail inventory still exists solely in “offline” stores. For many smaller retailers, listing their products in an online environment requires administrative overhead or technical expertise that may represent a daunting process, and may be economically unattractive relative to the work required (e.g., based on the amount of work to list, or relative to the difference in additional sales that may be generated).
Citations (8)
- US20080015953A1
- US20040162765A1
- US20110246284A1
- US20150206189A1
- US20130290096A1
- US20130282533A1
- US20130339115A1
- US20150324881A1
Record as JSON
{
"publication_number": "US10229386B2",
"country": "US",
"kind": "B2",
"title": "Product tags, systems, and methods for crowdsourcing and electronic article surveillance in retail inventory management",
"abstract": "An inventory management system includes at least one hardware processor and an inventory management engine executing on the at least one hardware processor. The inventory management engine is configured to receive, from a mobile computing device of a consumer, product information associated with an article offered for sale in a retail establishment of a merchant, a product tag is attached to the article and includes a tag ID, the tag ID being a unique identifier assigned to the product tag. The inventory management engine also receives the tag ID from the mobile computing device, generates an online listing for the article in an online marketplace, the online listing including the product information, associates the tag ID with the online listing, determines that the merchant is associated with the article, and places the online listing for sale in the online marketplace on behalf of the merchant.",
"claims": [
"1. An inventory management system comprising: at least one hardware processor configured to perform operations comprising; and receiving, from a mobile computing device of a consumer, product information associated with an article offered for sale in a retail establishment of a merchant, a product tag is attached to the article, the product tag including a tag identifier (ID), the tag ID being a unique identifier assigned to the product tag; receiving the tag ID from the mobile computing device of the consumer, the tag ID being read from the product tag; generating an online listing for the article in an online marketplace, the online listing including the product information; associating the tag ID with the online listing; determining that the merchant is associated with the article; and placing the online listing for sale in the online marketplace on behalf of the merchant based on receiving the product information and the tag ID from the mobile computing device of the consumer, the placing of the online listing making the online listing accessible to a plurality of consumers.",
"2. The inventory management system of claim 1, further comprising: a client listing engine, executing on the mobile computing device, configured to perform operations comprising: receiving the product information associated with the article from the consumer; reading the tag ID from the product tag; and transmitting the product information and the tag ID to the inventory management engine.",
"3. The inventory management system of claim 2, wherein the product tag includes a radio-frequency identification (RFID) tag configured with the tag ID, wherein reading the tag ID from the product tag includes reading the tag ID using an RFID reader on the mobile computing device.",
"4. The inventory management system of claim 2, wherein the product tag includes a quick response (QR) code configured with the tag ID, wherein reading the tag ID from the product tag includes reading the QR code using a camera device of the mobile computing device.",
"5. The inventory management system of claim 1, wherein the operations further comprise: receiving, from a point-of-sale (POS) device of the merchant, a message indicating an in-store sale of the article, the message including the tag ID read from the product tag by the POS device; identifying the online listing based on the tag ID from the message; and removing the online listing from sale on the online marketplace.",
"6. The inventory management system of claim 1, wherein the operations further comprise: receiving, from the mobile computing device, geo-location information of the mobile computing device, wherein determining that the merchant is associated with the article includes identifying the merchant using geo-fencing based on the geo-location information of the mobile computing device.",
"7. The management system of claim 1, wherein the operations further comprise: detecting absence of the article; and receiving an indication of absence of the article from the product sensor means; and transmitting the indication of absence to the inventory management engine, wherein the inventory management engine is further configured to perform operations comprising changing the state of the online listing based on the indication of absence.",
"8. The inventory management system of claim 1, further comprising the product tag.",
"9. The inventory management system of claim 1, wherein the product information and tag ID received from the mobile computing device is received from a site application running on the mobile device, wherein the site application is configured to provide shopping and searching capabilities to the consumer in addition to inventory management capabilities.",
"10. A computer-implemented method of inventory management comprising: receiving, from a mobile computing device of a consumer, product information associated with an article offered for sale in a retail establishment of a merchant, a product tag is attached to the article, the product tag including a tag identifier (ID), the tag ID being a unique identifier assigned to the product tag; receiving the tag ID from the mobile computing device, the tag ID being read from the product tag; generating an online listing for the article in an online marketplace, the online listing including the product information; associating the tag ID with the online listing; determining that the merchant is associated with the article; and placing the online listing for sale in the online marketplace on behalf of the merchant, based on receiving the product information and the tag ID from the mobile computing device of the consumer, the placing of the online listing making the online listing accessible to a plurality of consumers.",
"11. The computer-implemented method of claim 10, further comprising: receiving, by a client listings engine on the mobile computing device, the product information associated with the article from the consumer; and reading, by the client listings engine, the tag ID from the product tag.",
"12. The computer-implemented method of claim 11, wherein the product tag includes a radio-frequency identification (REID) tag configured with the tag ID, the method further comprising reading the tag ID using an RFD reader on the mobile computing device.",
"13. The computer-implemented method of claim 10, further comprising: receiving, from a point-of-sale (POS) device of the merchant, a message indicating an in-store sale of the article, the message including the tag ID read from the product tag by the POS device; identifying the online listing based on the tag ID from the message; and removing the online listing from sale on the online marketplace.",
"14. The computer-implemented method of claim 10, further comprising: receiving, from the mobile computing device, geo-location information of the mobile computing device, wherein determining that the merchant is associated with the article includes identifying the merchant using geo-fencing based on the geo-location information of the mobile computing device.",
"15. The computer-implemented method of claim 10, further comprising: receiving an indication of absence of the article from product sensor means for detecting absence of the article; and changing the state of the online listing based on the indication of absence.",
"16. A non-transitory machine-readable medium storing processor-executable instructions which, when executed by one or more hardware processors of a machine, cause the one or more hardware processors to perform operations comprising: receiving, from a mobile computing device of a consumer, product information associated with an article offered for sale in a retail establishment of a merchant, a product tag is attached to the article, the product tag including a tag identifier (ID), the tag ID being a unique identifier assigned to the product tag; receiving the tag ID from the mobile computing device, the tag ID being read from the product tag; generating an online listing for the article in an online marketplace, the online listing including the product information; associating the tag ID with the online listing; determining that the merchant is associated with the article; and placing the online listing for sale in the online marketplace on behalf of the merchant, based on receiving the product information and the tag ID from the mobile computing device of the consumer, the placing of the online listing making the online listing accessible to a plurality of consumers.",
"17. The machine-readable medium of claim 16, wherein the operations further comprise: receiving, from a point-of-sale (POS) device of the merchant, a message indicating an in-store sale of the article, the message including the tag ID read from the product tag by the POS device; identifying the online listing based on the tag ID from the message; and removing the online listing from sale on the online marketplace.",
"18. The machine-readable medium of claim 17, wherein the product tag includes a quick response (OR) code configured with the tag ID, wherein the operations further comprise receiving the message including the tag ID read from the OR code using a camera device of the mobile computing device.",
"19. The machine-readable medium of claim 16, wherein the operations further comprise: receiving geo-location information of the mobile computing device; identifying the merchant using geo-fencing based on the geo-location information of the mobile computing device; and associating the online listing with the merchant.",
"20. The machine-readable medium of claim 16, the operations further comprising: receiving an indication of absence of the article from product sensor means for detecting absence of the article; and changing the state of the online listing based on the indication of absence."
],
"description_excerpt": "Embodiments of the present disclosure relate generally to retail inventory management and, more particularly, but not by way of limitation, to product tags, systems, and methods for crowdsourcing and electronic article surveillance in inventory management.\n\nTraditional product sensors in electronic article surveillance (EAS) focus on security of retail merchandise within a retailer's “brick-and-mortar” stores. Various technologies exist that enable retailers or manufacturers to “tag” retail merchandise to help reduce occurrences of shoplifting, or to alert when incidents of shoplifting occur. For example, acousto-magnetic tags may be affixed to merchandise and may be activated and deactivated by the retailer. An activated tag may trigger a proximity alarm when a shoplifter carries the merchandise past the alarm (e.g., normally positioned at a storefront entrance).\n\nThe ubiquity of online e-commerce technology (e.g., online shopping) has enabled retailers to reach consumers much more broadly than possible with brick-and-mortar storefronts alone. However, most retail inventory still exists solely in “offline” stores. For many smaller retailers, listing their products in an online environment requires administrative overhead or technical expertise that may represent a daunting process, and may be economically unattractive relative to the work required (e.g., based on the amount of work to list, or relative to the difference in additional sales that may be generated).",
"cpc": [
"G06Q 10/087",
"G06Q 10/0877",
"G08B 13/246",
"G08B 13/2462",
"G08B 13/2482"
],
"ipc": [
"G06Q 10/08",
"G08B 13/24"
],
"assignees": [
"eBay Inc"
],
"inventors": [
"Evan Patrick Thomas"
],
"filing_date": "2016-03-03",
"publication_date": "2019-03-12",
"grant_date": "2019-03-12",
"priority_date": "2016-03-03",
"application_number": "US-201615059401-A",
"family_id": "59723663",
"cited_by_count": 46,
"citations": [
"US20080015953A1",
"US20040162765A1",
"US20110246284A1",
"US20150206189A1",
"US20130290096A1",
"US20130282533A1",
"US20130339115A1",
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}
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