MLchartDataset catalogue

Patent · US12366043B2 · B2 · US

Overriding control of motorized transport unit systems, devices and methods

(11) Publication number
US12366043B2
(21) Application number
18/385,282
(22) Filing date
2023-10-30
(30) Priority date
2015-03-06
(43) Publication date
2025-07-22
(45) Date of grant
2025-07-22
(51) IPC
A47F 10/00; A47F 10/02; A47F 10/04; A47F 13/00; A47F 3/08; A47L 11/40; B07C 5/28; B07C 5/342; B60L 53/36; B60L 53/63; B60P 3/06; B62B 5/00; B65F 3/00; B66F 9/06; E01H 5/06; E01H 5/12; G01C 21/20; G01S 1/02; G01S 1/70; G01S 1/72; G05B 19/048; G05B 19/12; G05D 1/00; G06F 16/903; G06F 18/214; G06F 21/60; G06F 3/01; G06K 7/10; G06K 7/14; G06Q 10/02; G06Q 10/0631; G06Q 10/08; G06Q 10/083; G06Q 10/087; G06Q 10/1093; G06Q 10/30; G06Q 20/12; G06Q 30/016; G06Q 30/02; G06Q 30/0601; G06Q 50/40; G06T 7/593; G06T 7/73; G06V 20/20; G06V 20/40; G06V 20/52; G06V 20/56; G06V 20/58; G06V 20/64; G06V 30/224; G08G 1/00; G10L 13/00; G10L 15/22; G10L 17/22; H02J 7/00; H04B 1/38; H04B 10/116; H04L 67/12; H04L 67/141; H04L 67/143; H04L 9/40; H04N 13/282; H04N 5/77; H04N 7/18; H04W 4/02; H04W 4/021; H04W 4/029; H04W 4/30; H04W 4/33; H04W 4/40; H04W 4/80
(52) CPC
  • E01H Street cleaning; cleaning of permanent ways; cleaning beaches; dispersing {or preventing} fog in general {cleaning street or railway furniture or tunnel walls}: 5/061, 5/12
  • A47F Special furniture, fittings, or accessories for shops, storehouses, bars, restaurants or the like; paying counters: 10/04, 13/00, 2010/005, 2010/025, 3/08
  • A47L Domestic washing or cleaning; suction cleaners in general: 11/40, 11/4011, 2201/04
  • B07C Postal sorting; sorting individual articles, or bulk material fit to be sorted piece-meal, e.g. by picking: 2501/0045, 2501/0054, 2501/0063, 5/28, 5/3422
  • B60L Propulsion of electrically-propelled vehicles; supplying electric power for auxiliary equipment of electrically-propelled vehicles; electrodynamic brake systems for vehicles in general; magnetic suspension or levitation for vehicles; monitoring operating variables of electrically-propelled vehicles; electric safety devices for electrically-propelled vehicles: 15/38, 2200/30, 2240/60, 2240/70, 2250/10, 2250/12, 2250/16, 2250/30, 53/14, 53/36, 53/63, 53/65
  • B60P Vehicles adapted for load transportation or to transport, to carry, or to comprise special loads or objects: 3/06
  • B60Y Indexing scheme relating to aspects cross-cutting vehicle technology: 2410/10
  • B62B Hand-propelled vehicles, e.g. hand carts or perambulators; sledges: 3/14, 5/0026, 5/005, 5/0069, 5/0076
  • B65F Gathering or removal of domestic or like refuse: 2210/168, 3/00
  • B66F Hoisting, lifting, hauling or pushing, not otherwise provided for, e.g. devices which apply a lifting or pushing force directly to the surface of a load: 9/063
  • G01C Measuring distances, levels or bearings; surveying; navigation; gyroscopic instruments; photogrammetry or videogrammetry: 21/206
  • G01S Radio direction-finding; radio navigation; determining distance or velocity by use of radio waves; locating or presence-detecting by use of the reflection or reradiation of radio waves; analogous arrangements using other waves: 1/02, 1/70, 1/7034, 1/7038, 1/72, 2201/02
  • G05B Control or regulating systems in general; functional elements of such systems; monitoring or testing arrangements for such systems or elements: 19/042, 19/048, 19/124, 2219/23363, 2219/39107
  • G05D Systems for controlling or regulating non-electric variables: 1/0011, 1/0016, 1/0022, 1/0027, 1/0061, 1/0088, 1/021, 1/0214, 1/0219, 1/0234, 1/0246, 1/0255, 1/0276, 1/028, 1/0289, 1/0291, 1/0293, 1/0297, 1/04, 1/226, 1/2272, 1/6987, 2105/28, 2107/67, 2109/10
  • G06F Electric digital data processing: 16/90335, 18/214, 21/606, 3/017
  • G06K Graphical data reading; presentation of data; record carriers; handling record carriers: 7/10297, 7/10821, 7/1413
  • G06Q Information and communication technology [ICT] specially adapted for administrative, commercial, financial, managerial or supervisory purposes; systems or methods specially adapted for administrative, commercial, financial, managerial or supervisory purposes, not otherwise provided for: 10/02, 10/0631, 10/06311, 10/06315, 10/08, 10/083, 10/087, 10/1093, 10/1095, 10/30, 20/12, 30/016, 30/0281, 30/06, 30/0601, 30/0605, 30/0613, 30/0617, 30/0619, 30/0631, 30/0633, 30/0635, 30/0639, 30/0641, 50/40, 90/20
  • G06T Image data processing or generation, in general: 2207/10028, 7/593, 7/74
  • G06V Image or video recognition or understanding: 20/20, 20/40, 20/44, 20/52, 20/56, 20/58, 20/647, 30/224
  • G08G Traffic control systems: 1/20
  • G10L Speech analysis techniques or speech synthesis; speech recognition; speech or voice processing techniques; speech or audio coding or decoding: 13/00, 15/22, 17/22, 2015/223
  • H02J Electric power networks; circuit arrangements or systems for supplying or distributing electric power; systems for storing electric energy: 7/00034, 7/0013, 7/0071, 7/42, 7/50, 7/92
  • H04B Transmission: 1/38, 10/116
  • H04L Transmission of digital information, e.g. telegraphic communication: 63/06, 63/08, 63/0846, 67/12, 67/141, 67/143
  • H04N Pictorial communication, e.g. television: 13/282, 5/77, 7/18, 7/183, 7/185
  • H04W Wireless communication networks: 4/02, 4/021, 4/029, 4/30, 4/33, 4/40, 4/80
  • Y02W Climate change mitigation technologies related to wastewater treatment or waste management: 30/82, 90/00, 90/10
  • Y04S Systems integrating technologies related to power network operation, communication or information technologies for improving the electrical power generation, transmission, distribution, management or usage, i.e. smart grids: 10/50
  • Y10S Technical subjects covered by former uspc cross-reference art collections [xracs] and digests: 901/01
(73) Assignee
Walmart Apollo LLC
(72) Inventors
Donald R. High; Michael D. Atchley; Karl Kay; David C. Winkle
(54) Title
Overriding control of motorized transport unit systems, devices and methods
(57) Abstract

Some embodiments include apparatuses providing control over movement of motorized transport units at a retail facility, comprising: multiple self-propelled motorized transport units; a wireless communication network; and a central computer system, wherein the central computer system comprises: a transceiver; a control circuit; and a memory storing computer instructions that when executed cause the control circuit to: receive an override command, from a worker associated with the retail facility, to cause a first motorized transport unit of the multiple motorized transport units to implement one or more actions; confirm a valid authorization of the worker to override one or more operating limits of the first motorized transport unit; and override the one or more operating limits and communicate one or more instructions to the first motorized transport unit configured to cause the first motorized transport unit to implement the one or more actions in accordance with the override command.

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Claims (18)

  1. A system providing control over movement of motorized transport units at a facility, comprising: multiple self-propelled motorized transport units configured to move through at least a portion of the facility; and a computer system that is separate and distinct from the multiple motorized transport units and configured to wirelessly communicate with each of the multiple motorized transport units, wherein the computer system is configured to: identify a first instruction to be executed by a first motorized transport unit of the multiple motorized transport units; receive, from a first source, an override command corresponding to the first motorized transport unit of the multiple motorized transport units; confirm a valid authorization to override the first instruction intended to be implemented by the first motorized transport unit; and control the first motorized transport unit by communicating an override communication to the first motorized transport unit, in response to confirming the valid authorization to override the first instruction, to override the first instruction and control the first motorized transport unit to implement one or more override instructions to cause the first motorized transport unit to implement one or more actions in accordance with the override command; wherein the computer system is further configured to confirm that the first source of the override command has a higher-level authority based on an override hierarchy over a second source that provided the first instruction when the override command conflicts with the first instruction.
  2. The system of claim 1, wherein the computer system is further configured to: determine that an additional motorized transport unit is to be utilized based on the override command; and communicate one or more additional instructions to control a second motorized transport unit of the multiple motorized transport units causing the second motorized transport unit to implement one or more additional actions.
  3. The system of claim 1, wherein the computer system is further configured to confirm that the first source of the override command has a predefined relationship with a first authorization level.
  4. The system of claim 3, wherein the computer system is further configured to confirm that the first authorization level authorizes the first source of the override command to override the first instruction.
  5. The system of claim 1, wherein the override command authorizes the first motorized transport unit to implement the one or more actions that exceed a first operating limit.
  6. The system of claim 5, wherein the computer system is further configured to: receive sensor data; identify the sensor data has a threshold relationship with a sensor threshold corresponding to the first operating limit; and control the first motorized transport unit to exceed the sensor threshold.
  7. The system of claim 1, wherein the computer system is further configured to assign a higher priority to the first motorized transport unit that is greater than a priority of at least one other motorized transport unit of the multiple motorized transport units, and modify a route of the at least one other motorized transport unit.
  8. The system of claim 1, wherein the computer system is configured to receive a user interface unit identifier from a portable user interface unit associated with a first user supplying the override command, and confirm the valid authorization of the first user to override the first instruction based on the user interface unit identifier.
  9. The system of claim 8, wherein the computer system is configured to receive, from the portable user interface unit, the override command comprising movement instructions specified through the portable user interface unit.
  10. A method of providing control over movement of motorized transport units at a facility, comprising: identifying a first instruction to be executed by a first motorized transport unit of multiple motorized transport units; receiving, from a first source, an override command corresponding to the first motorized transport unit of the multiple motorized transport units; confirming a valid authorization to override a the first instruction intended to be implemented by the first motorized transport unit; and controlling the first motorized transport unit comprising communicating an override communication to the first motorized transport unit, in response to confirming the valid authorization to override the first instruction, overriding the first instruction and controlling the first motorized transport unit to implement one or more override instructions causing the first motorized transport unit to implement one or more actions in accordance with the override command; Wherein, confirming that the first source of the override command has a higher-level authority based on an override hierarchy over a second source that provided the first instruction when the override command conflicts with the first instruction.
  11. The method of claim 10, further comprising: determining that an additional motorized transport unit is to be utilized based on the override command; and communicating one or more additional instructions controlling a second motorized transport unit of the multiple motorized transport units causing the second motorized transport unit to implement one or more additional actions.
  12. The method of claim 10, further comprising: confirming that the first source of the override command has a predefined relationship with a first authorization level.
  13. The method of claim 12, further comprising: confirming that the first authorization level authorizes the first source of the override command to override the first instruction.
  14. The method of claim 10, wherein the controlling the first motorized unit to implement the one or more override instructions comprises authorizing the first motorized transport unit to exceed a first operating limit.
  15. The method of claim 14, further comprising: receiving sensor data; identifying the sensor data has a threshold relationship with a sensor threshold corresponding to the first operating limit; and controlling the first motorized transport unit to exceed the sensor threshold.
  16. The method of claim 10, further comprising: assigning a higher priority to the first motorized transport unit that is greater than a priority of at least one other motorized transport unit of the multiple motorized transport units; and modifying a route of the at least one other motorized transport unit.
  17. The method of claim 10, further comprising: receiving a user interface unit identifier from a portable user interface unit associated with a first user supplying the override command; and confirming the valid authorization of the first user to override the first instruction based on the user interface unit identifier.
  18. The method of claim 17, further comprising: receiving, from the portable user interface unit, the override command comprising movement instructions specified through the portable user interface unit.

Description

These teachings relate generally to shopping environments and more particularly to devices, systems and methods for assisting customers and/or workers in those shopping environments.

In a modern retail store environment, there is a need to improve the customer experience and/or convenience for the customer. Whether shopping in a large format (big box) store or smaller format (neighborhood) store, customers often require assistance that employees of the store are not always able to provide. For example, particularly during peak hours, there may not be enough employees available to assist customers such that customer questions go unanswered. Additionally, due to high employee turnover rates, available employees may not be fully trained or have access to information to adequately support customers. Other routine tasks also are difficult to keep up with, particularly during peak hours. For example, shopping carts are left abandoned, aisles become messy, inventory is not displayed in the proper locations or is not even placed on the sales floor, shelf prices may not be properly set, and theft is hard to discourage. All of these issues can result in low customer satisfaction or reduced convenience to the customer. With increasing competition from non-traditional shopping mechanisms, such as online shopping provided by e-commerce merchants and alternative store formats, it can be important for “brick and mortar” retailers to focus on improving the overall customer experience and/or convenience.

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Record as JSON
{
  "publication_number": "US12366043B2",
  "country": "US",
  "kind": "B2",
  "title": "Overriding control of motorized transport unit systems, devices and methods",
  "abstract": "Some embodiments include apparatuses providing control over movement of motorized transport units at a retail facility, comprising: multiple self-propelled motorized transport units; a wireless communication network; and a central computer system, wherein the central computer system comprises: a transceiver; a control circuit; and a memory storing computer instructions that when executed cause the control circuit to: receive an override command, from a worker associated with the retail facility, to cause a first motorized transport unit of the multiple motorized transport units to implement one or more actions; confirm a valid authorization of the worker to override one or more operating limits of the first motorized transport unit; and override the one or more operating limits and communicate one or more instructions to the first motorized transport unit configured to cause the first motorized transport unit to implement the one or more actions in accordance with the override command.",
  "claims": [
    "1. A system providing control over movement of motorized transport units at a facility, comprising: multiple self-propelled motorized transport units configured to move through at least a portion of the facility; and a computer system that is separate and distinct from the multiple motorized transport units and configured to wirelessly communicate with each of the multiple motorized transport units, wherein the computer system is configured to: identify a first instruction to be executed by a first motorized transport unit of the multiple motorized transport units; receive, from a first source, an override command corresponding to the first motorized transport unit of the multiple motorized transport units; confirm a valid authorization to override the first instruction intended to be implemented by the first motorized transport unit; and control the first motorized transport unit by communicating an override communication to the first motorized transport unit, in response to confirming the valid authorization to override the first instruction, to override the first instruction and control the first motorized transport unit to implement one or more override instructions to cause the first motorized transport unit to implement one or more actions in accordance with the override command; wherein the computer system is further configured to confirm that the first source of the override command has a higher-level authority based on an override hierarchy over a second source that provided the first instruction when the override command conflicts with the first instruction.",
    "2. The system of claim 1, wherein the computer system is further configured to: determine that an additional motorized transport unit is to be utilized based on the override command; and communicate one or more additional instructions to control a second motorized transport unit of the multiple motorized transport units causing the second motorized transport unit to implement one or more additional actions.",
    "3. The system of claim 1, wherein the computer system is further configured to confirm that the first source of the override command has a predefined relationship with a first authorization level.",
    "4. The system of claim 3, wherein the computer system is further configured to confirm that the first authorization level authorizes the first source of the override command to override the first instruction.",
    "5. The system of claim 1, wherein the override command authorizes the first motorized transport unit to implement the one or more actions that exceed a first operating limit.",
    "6. The system of claim 5, wherein the computer system is further configured to: receive sensor data; identify the sensor data has a threshold relationship with a sensor threshold corresponding to the first operating limit; and control the first motorized transport unit to exceed the sensor threshold.",
    "7. The system of claim 1, wherein the computer system is further configured to assign a higher priority to the first motorized transport unit that is greater than a priority of at least one other motorized transport unit of the multiple motorized transport units, and modify a route of the at least one other motorized transport unit.",
    "8. The system of claim 1, wherein the computer system is configured to receive a user interface unit identifier from a portable user interface unit associated with a first user supplying the override command, and confirm the valid authorization of the first user to override the first instruction based on the user interface unit identifier.",
    "9. The system of claim 8, wherein the computer system is configured to receive, from the portable user interface unit, the override command comprising movement instructions specified through the portable user interface unit.",
    "10. A method of providing control over movement of motorized transport units at a facility, comprising: identifying a first instruction to be executed by a first motorized transport unit of multiple motorized transport units; receiving, from a first source, an override command corresponding to the first motorized transport unit of the multiple motorized transport units; confirming a valid authorization to override a the first instruction intended to be implemented by the first motorized transport unit; and controlling the first motorized transport unit comprising communicating an override communication to the first motorized transport unit, in response to confirming the valid authorization to override the first instruction, overriding the first instruction and controlling the first motorized transport unit to implement one or more override instructions causing the first motorized transport unit to implement one or more actions in accordance with the override command; Wherein, confirming that the first source of the override command has a higher-level authority based on an override hierarchy over a second source that provided the first instruction when the override command conflicts with the first instruction.",
    "11. The method of claim 10, further comprising: determining that an additional motorized transport unit is to be utilized based on the override command; and communicating one or more additional instructions controlling a second motorized transport unit of the multiple motorized transport units causing the second motorized transport unit to implement one or more additional actions.",
    "12. The method of claim 10, further comprising: confirming that the first source of the override command has a predefined relationship with a first authorization level.",
    "13. The method of claim 12, further comprising: confirming that the first authorization level authorizes the first source of the override command to override the first instruction.",
    "14. The method of claim 10, wherein the controlling the first motorized unit to implement the one or more override instructions comprises authorizing the first motorized transport unit to exceed a first operating limit.",
    "15. The method of claim 14, further comprising: receiving sensor data; identifying the sensor data has a threshold relationship with a sensor threshold corresponding to the first operating limit; and controlling the first motorized transport unit to exceed the sensor threshold.",
    "16. The method of claim 10, further comprising: assigning a higher priority to the first motorized transport unit that is greater than a priority of at least one other motorized transport unit of the multiple motorized transport units; and modifying a route of the at least one other motorized transport unit.",
    "17. The method of claim 10, further comprising: receiving a user interface unit identifier from a portable user interface unit associated with a first user supplying the override command; and confirming the valid authorization of the first user to override the first instruction based on the user interface unit identifier.",
    "18. The method of claim 17, further comprising: receiving, from the portable user interface unit, the override command comprising movement instructions specified through the portable user interface unit."
  ],
  "description_excerpt": "These teachings relate generally to shopping environments and more particularly to devices, systems and methods for assisting customers and/or workers in those shopping environments.\n\nIn a modern retail store environment, there is a need to improve the customer experience and/or convenience for the customer. Whether shopping in a large format (big box) store or smaller format (neighborhood) store, customers often require assistance that employees of the store are not always able to provide. For example, particularly during peak hours, there may not be enough employees available to assist customers such that customer questions go unanswered. Additionally, due to high employee turnover rates, available employees may not be fully trained or have access to information to adequately support customers. Other routine tasks also are difficult to keep up with, particularly during peak hours. For example, shopping carts are left abandoned, aisles become messy, inventory is not displayed in the proper locations or is not even placed on the sales floor, shelf prices may not be properly set, and theft is hard to discourage. All of these issues can result in low customer satisfaction or reduced convenience to the customer. With increasing competition from non-traditional shopping mechanisms, such as online shopping provided by e-commerce merchants and alternative store formats, it can be important for “brick and mortar” retailers to focus on improving the overall customer experience and/or convenience.",
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