Digital insurer

{
  "id": "MLC-T-INS-003626",
  "term": "Digital insurer",
  "field": "Insurance and risk management",
  "definition": "An insurance company that conducts its core operations, from quoting and underwriting to claims processing and customer service, primarily through online and mobile platforms. These insurers use data analytics, artificial intelligence, and automation to create personalized products and accelerate service delivery. Unlike traditional insurers with extensive physical branches, a digital insurer's business model relies on a minimal physical footprint and direct-to-consumer interaction.",
  "url": "https://mlchart.com/terminology/insurance/digital-insurer/"
}