Electronic commerce

{
  "id": "MLC-T-INS-001267",
  "term": "Electronic commerce",
  "field": "Insurance and risk management",
  "definition": "The buying and selling of goods and services, or the transmitting of funds or data, over an electronic network, primarily the internet. For insurers, electronic commerce encompasses online policy sales, claims processing, digital customer service, and the management of cyber risks associated with these activities. It has transformed how insurance products are distributed and how insurers interact with their clients.",
  "url": "https://mlchart.com/terminology/insurance/electronic-commerce/"
}