Patent · US10552927B2 · B2 · US
Luggage information processing
- (11) Publication number
- US10552927B2
- (21) Application number
- 14/963,393
- (22) Filing date
- 2015-12-09
- (30) Priority date
- 2015-12-09
- (43) Publication date
- 2020-02-04
- (45) Date of grant
- 2020-02-04
- (51) IPC
- G06Q 10/08; G06Q 50/14
- (52) CPC
- G06Q Information and communication technology [ICT] specially adapted for administrative, commercial, financial, managerial or supervisory purposes; systems or methods specially adapted for administrative, commercial, financial, managerial or supervisory purposes, not otherwise provided for: 50/14, 10/087, 10/08774
- (73) Assignee
- NCR Corp
- (72) Inventors
- Afrin Abdulkayyum Dange
- (54) Title
- Luggage information processing
- (57) Abstract
Luggage is scanned when placed on a luggage conveyor belt. The scanned information reported to a luggage manager. The luggage manager pushes individual customer luggage information directly to one or more of a digital signage or a mobile application of a mobile device operated by the customer.
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Claims (12)
- A method, comprising: receiving, by executable instructions that execute on a processor of a server from a non-transitory computer-readable storage medium, an identifier affixed to a bag placed on a conveyor belt while the bag is on the conveyor; matching, by the executable instructions, the identifier to a traveler; continuously receiving, by the executable instructions, the identifier from a scanner that continuously scans baggage on the conveyor belt as long as the bag remains on the conveyor belt; pushing, by the executable instructions, information relevant to the travel bag to a device accessible to the traveler and sending an alert to the device that is accessible to the traveler when the identifier for the bag is no longer being scanned by the scanner when the server is no longer continuously receiving the identifier from the scanner indicating that the bag was removed from the conveyor belt; and receiving, by the executable instructions, notification from a mobile-device operated by the traveler when the identifier is scanned by the mobile device indicating that the traveler has taken the bag from the conveyor belt.
- The method of claim 1, wherein receiving further includes continually re-receiving the identifier for the bag while the bag remains on the conveyor belt.
- The method of claim 1, wherein receiving further includes receiving the identifier from an automated scanner that is situated along a path of the conveyor belt, wherein the scanner is the automated scanner.
- The method of claim 1, wherein matching further includes searching a travel manifest with the identifier to locate the traveler.
- The method of claim 4, wherein searching further includes obtaining a boarding pass for the traveler from the travel manifest.
- The method of claim 5 further comprising, identifying multiple bags associated with the traveler from the boarding pass of which the bag is one of the multiple bags.
- The method of claim 6, wherein pushing further includes directing the device to display the information as a record having an identifier for the traveler and status information for the multiple bags relevant to the conveyor belt.
- The method of claim 1, wherein pushing further includes pushing the information to a mobile device operated by the traveler, wherein the device is the mobile device.
- The method of claim 8, wherein pushing further includes simultaneously pushing the information to a digital sign situated in proximity to the conveyor belt.
- A system, comprising: a server comprising a processor and a non-transitory computer-readable storage medium having executable instructions representing a luggage monitor; a scanner configured to continuously scan luggage identifiers on a luggage conveyor belt and to continuously report the luggage identifiers to the server; the luggage monitor when executed by the processor from the non-transitory computer-readable storage medium causes the processor to: receive a luggage identifier when luggage is placed on the luggage conveyor belt from the scanner and continuously re-receive the luggage identifier while the luggage remains on the conveyor belt from the scanner; match the luggage identifier to traveler information for a traveler; report the luggage identifier and traveler information to a device accessible to the traveler, and send an alert to the device that is accessible to the traveler when the luggage identifier is no longer being received from the scanner on the server indicating that the bag was removed from the conveyor belt; and receive notification from a mobile device operated by the traveler when the luggage identifier is scanned by the mobile device indicating that the traveler has taken the bag from the conveyor belt.
- The system of claim 10, wherein the device is a mobile device operated by the traveler.
- The system of claim 10, wherein the device is a digital sign situated in proximity to the luggage conveyor belt.
Description
Not many travelers enjoy the airport. Travelers enjoy the speed with which they can reach their destination but do not enjoy a great many inconveniences while traveling through an airport. Some of these inconveniences include: flight or weather-related delays, overbooked flights, a rush to board one's plane so one can find overhead bin space, the cost of air travel, the added fees for other conveniences (aisle seat, checking luggage/baggage), and many other inconveniences.
More and more airlines are permitting customers to check bags for reduced fees or for free based on a customer achieving a specific loyalty status level or the customer's use of a specific credit card when booking the customer's flight. Most travelers would rather check bags/luggage then carry their bags/luggage on board a plane because of the lack of overhead bin space for carryon bags and because of the maddening passenger rush to be the first to board an aircraft for purposes of ensuring overhead bin space.
However, even with airline relaxed requirements for checking luggage many travelers are still a little reluctant to check their bags/luggage. This is largely because waiting on ones checked bags is a mystery to the average traveler. Generally, there is no indication when the traveler's bags will arrive following one's flight at the luggage conveyor belt or when a traveler's specific bags will be available on the luggage conveyer belt after other bags of the traveler have arrived on the conveyor belt. For example, each traveler may have several checked bags and maybe only a few show up on the conveyor belt initially.
Citations (37)
- US5313052A
- US5299116A
- US6108636A
- US5842555A
- US5920053A
- US6158658A
- US6044353A
- US20010052850A1
- US6512964B1
- US20020040928A1
- US20020134836A1
- US20030189094A1
- US20060111123A1
- US7310568B2
- US20070109127A1
- US7535358B2
- US20090091452A1
- US20090015398A1
- US20090040048A1
- US20100069047A1
- GB2463717A
- US20100223245A1
- US20130040626A1
- US20110267192A1
- US20130162429A1
- US20130168443A1
- US20130241712A1
- US20130214909A1
- US20130234849A1
- US20150084745A1
- US20140184387A1
- US20140210623A1
- US20150029024A1
- US20160227897A1
- US20160379102A1
- US20170004384A1
- US20170004444A1
Record as JSON
{
"publication_number": "US10552927B2",
"country": "US",
"kind": "B2",
"title": "Luggage information processing",
"abstract": "Luggage is scanned when placed on a luggage conveyor belt. The scanned information reported to a luggage manager. The luggage manager pushes individual customer luggage information directly to one or more of a digital signage or a mobile application of a mobile device operated by the customer.",
"claims": [
"1. A method, comprising: receiving, by executable instructions that execute on a processor of a server from a non-transitory computer-readable storage medium, an identifier affixed to a bag placed on a conveyor belt while the bag is on the conveyor; matching, by the executable instructions, the identifier to a traveler; continuously receiving, by the executable instructions, the identifier from a scanner that continuously scans baggage on the conveyor belt as long as the bag remains on the conveyor belt; pushing, by the executable instructions, information relevant to the travel bag to a device accessible to the traveler and sending an alert to the device that is accessible to the traveler when the identifier for the bag is no longer being scanned by the scanner when the server is no longer continuously receiving the identifier from the scanner indicating that the bag was removed from the conveyor belt; and receiving, by the executable instructions, notification from a mobile-device operated by the traveler when the identifier is scanned by the mobile device indicating that the traveler has taken the bag from the conveyor belt.",
"2. The method of claim 1, wherein receiving further includes continually re-receiving the identifier for the bag while the bag remains on the conveyor belt.",
"3. The method of claim 1, wherein receiving further includes receiving the identifier from an automated scanner that is situated along a path of the conveyor belt, wherein the scanner is the automated scanner.",
"4. The method of claim 1, wherein matching further includes searching a travel manifest with the identifier to locate the traveler.",
"5. The method of claim 4, wherein searching further includes obtaining a boarding pass for the traveler from the travel manifest.",
"6. The method of claim 5 further comprising, identifying multiple bags associated with the traveler from the boarding pass of which the bag is one of the multiple bags.",
"7. The method of claim 6, wherein pushing further includes directing the device to display the information as a record having an identifier for the traveler and status information for the multiple bags relevant to the conveyor belt.",
"8. The method of claim 1, wherein pushing further includes pushing the information to a mobile device operated by the traveler, wherein the device is the mobile device.",
"9. The method of claim 8, wherein pushing further includes simultaneously pushing the information to a digital sign situated in proximity to the conveyor belt.",
"10. A system, comprising: a server comprising a processor and a non-transitory computer-readable storage medium having executable instructions representing a luggage monitor; a scanner configured to continuously scan luggage identifiers on a luggage conveyor belt and to continuously report the luggage identifiers to the server; the luggage monitor when executed by the processor from the non-transitory computer-readable storage medium causes the processor to: receive a luggage identifier when luggage is placed on the luggage conveyor belt from the scanner and continuously re-receive the luggage identifier while the luggage remains on the conveyor belt from the scanner; match the luggage identifier to traveler information for a traveler; report the luggage identifier and traveler information to a device accessible to the traveler, and send an alert to the device that is accessible to the traveler when the luggage identifier is no longer being received from the scanner on the server indicating that the bag was removed from the conveyor belt; and receive notification from a mobile device operated by the traveler when the luggage identifier is scanned by the mobile device indicating that the traveler has taken the bag from the conveyor belt.",
"11. The system of claim 10, wherein the device is a mobile device operated by the traveler.",
"12. The system of claim 10, wherein the device is a digital sign situated in proximity to the luggage conveyor belt."
],
"description_excerpt": "Not many travelers enjoy the airport. Travelers enjoy the speed with which they can reach their destination but do not enjoy a great many inconveniences while traveling through an airport. Some of these inconveniences include: flight or weather-related delays, overbooked flights, a rush to board one's plane so one can find overhead bin space, the cost of air travel, the added fees for other conveniences (aisle seat, checking luggage/baggage), and many other inconveniences.\n\nMore and more airlines are permitting customers to check bags for reduced fees or for free based on a customer achieving a specific loyalty status level or the customer's use of a specific credit card when booking the customer's flight. Most travelers would rather check bags/luggage then carry their bags/luggage on board a plane because of the lack of overhead bin space for carryon bags and because of the maddening passenger rush to be the first to board an aircraft for purposes of ensuring overhead bin space.\n\nHowever, even with airline relaxed requirements for checking luggage many travelers are still a little reluctant to check their bags/luggage. This is largely because waiting on ones checked bags is a mystery to the average traveler. Generally, there is no indication when the traveler's bags will arrive following one's flight at the luggage conveyor belt or when a traveler's specific bags will be available on the luggage conveyer belt after other bags of the traveler have arrived on the conveyor belt. For example, each traveler may have several checked bags and maybe only a few show up on the conveyor belt initially.",
"cpc": [
"G06Q 50/14",
"G06Q 10/087",
"G06Q 10/08774"
],
"ipc": [
"G06Q 10/08",
"G06Q 50/14"
],
"assignees": [
"NCR Corp"
],
"inventors": [
"Afrin Abdulkayyum Dange"
],
"filing_date": "2015-12-09",
"publication_date": "2020-02-04",
"grant_date": "2020-02-04",
"priority_date": "2015-12-09",
"application_number": "US-201514963393-A",
"family_id": "59019351",
"cited_by_count": 7,
"citations": [
"US5313052A",
"US5299116A",
"US6108636A",
"US5842555A",
"US5920053A",
"US6158658A",
"US6044353A",
"US20010052850A1",
"US6512964B1",
"US20020040928A1",
"US20020134836A1",
"US20030189094A1",
"US20060111123A1",
"US7310568B2",
"US20070109127A1",
"US7535358B2",
"US20090091452A1",
"US20090015398A1",
"US20090040048A1",
"US20100069047A1",
"GB2463717A",
"US20100223245A1",
"US20130040626A1",
"US20110267192A1",
"US20130162429A1",
"US20130168443A1",
"US20130241712A1",
"US20130214909A1",
"US20130234849A1",
"US20150084745A1",
"US20140184387A1",
"US20140210623A1",
"US20150029024A1",
"US20160227897A1",
"US20160379102A1",
"US20170004384A1",
"US20170004444A1"
]
}
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