Helpline

{
  "id": "MLC-T-IND-002816",
  "term": "Helpline",
  "field": "Industrial and trades",
  "definition": "A telephone service providing assistance, information, or support to users of a product or service, or to individuals seeking advice on a particular issue. It serves as a direct point of contact for troubleshooting technical problems or addressing customer inquiries. Many helplines operate 24/7 to offer continuous support.",
  "subject": "Electrical engineering",
  "see_also": [
    "teleassistance"
  ],
  "translations": {
    "de": "Hotline",
    "es": "línea de ayuda",
    "fr": "ligne d'assistance"
  },
  "url": "https://mlchart.com/terminology/industrial/helpline/"
}