Omni-channel logistics

{
  "id": "MLC-T-LOG-000177",
  "term": "Omni-channel logistics",
  "field": "Logistics and supply chain",
  "definition": "An integrated approach to inventory management and order fulfillment across multiple sales channels, including brick-and-mortar stores, e-commerce sites, and mobile applications. It treats the entire inventory as a single pool accessible to fulfill any customer order, regardless of its origin point. This model contrasts with multi-channel logistics, which manages each channel's inventory and fulfillment operations in separate silos.",
  "url": "https://mlchart.com/terminology/logistics/omni-channel-logistics/"
}