KPI

{
  "id": "MLC-T-IND-003213",
  "term": "KPI",
  "field": "Industrial and trades",
  "definition": "A measurable value that demonstrates how effectively a business is achieving key objectives. In an automotive context, these Key Performance Indicators are used to track performance in areas like manufacturing, sales, and service. A service department might track KPIs such as technician efficiency, average repair order value, and the customer satisfaction index (CSI).",
  "subject": "Automotive",
  "translations": {
    "de": "KPI",
    "es": "KPI",
    "fr": "KPI"
  },
  "url": "https://mlchart.com/terminology/industrial/kpi/"
}