Crisis management plan

{
  "id": "MLC-T-INS-001034",
  "term": "Crisis management plan",
  "field": "Insurance and risk management",
  "definition": "A documented set of procedures and guidelines for an organization to respond to a sudden, negative event that threatens its operations, reputation, or stakeholders. The plan outlines roles, responsibilities, communication protocols, and actions to be taken to manage the immediate aftermath of a crisis. It is a component of a broader business continuity plan and is distinct from an incident response plan, which focuses on specific operational disruptions like a data breach.",
  "url": "https://mlchart.com/terminology/insurance/crisis-management-plan/"
}