MLchartDataset catalogue

SLM

Term · Computing and IT · MLC-T-CMP-001114

Service Level Management, a set of processes for defining, monitoring, and reporting on the quality of services provided to customers. It involves negotiating Service Level Agreements (SLAs) that specify performance metrics, responsibilities, and penalties. SLM aims to align IT services with business needs and expectations.

Table 1. Record
IdentifierMLC-T-CMP-001114
FieldComputing and IT
SubjectSoftware
Record as JSON 
{
  "id": "MLC-T-CMP-001114",
  "term": "SLM",
  "field": "Computing and IT",
  "definition": "Service Level Management, a set of processes for defining, monitoring, and reporting on the quality of services provided to customers. It involves negotiating Service Level Agreements (SLAs) that specify performance metrics, responsibilities, and penalties. SLM aims to align IT services with business needs and expectations.",
  "subject": "Software",
  "url": "https://mlchart.com/terminology/computing/slm/"
}

Record 1,222 of 1,553 in Computing and IT terminology (MLC-0101). Request the full dataset.