Churn

{
  "id": "MLC-T-LAW-000971",
  "term": "Churn",
  "field": "Law",
  "definition": "The rate at which customers or employees cease their relationship with a company or organization over a given period. In a legal context, it can refer to the turnover of clients in a law firm or the frequency of trading in an investment account. High churn rates can indicate dissatisfaction or aggressive sales practices, which may lead to regulatory scrutiny.",
  "url": "https://mlchart.com/terminology/law/churn/"
}