Chatbot

{
  "id": "MLC-T-OAG-000638",
  "term": "Chatbot",
  "field": "Oil and gas",
  "definition": "A software application designed to simulate human conversation through text or voice commands, providing automated responses to user queries. In oil and gas operations, chatbots can retrieve information from technical manuals, provide status updates on equipment maintenance, or guide field technicians through safety procedures. These systems operate based on predefined scripts or more advanced natural language processing models.",
  "subject": "Digital",
  "url": "https://mlchart.com/terminology/oil-and-gas/chatbot/"
}